Since the enactment of the Fair Labor Standards Act in 1938, American courts have required that workers be paid appropriately for all the work they perform. Over 80 years later, wage theft continues to be an enormous problem, particularly in the software and technology services industry. Unfortunately, Client Success Managers and employees in similar positions such as Customer/Client Relationship Managers and Implementation Managers are some of the hardest-hit victims of wage theft in the industry – enduring millions in stolen wages every year. Software and technology services industry workers across multiple sectors lose billions of dollars every year to wage theft.

Despite being repeatedly sued for wage theft, software and technology companies such as Navex Global Inc., Google, Revel Systems Inc., N3 LLC, and Sprint, just to name a few, have become so accustomed to meeting their profit projections by cheating their workers that they often prefer to manage the risk of being penalized for a wage law violation over paying their workers fairly. These technology companies are also well aware that government agencies charged with protecting nearly 7.3 million industry employees from wage theft do not have adequate resources to effectively monitor compliance. These factors combined create a perfect storm that has exacerbated the problem of wage theft in the software and technology services industry. Take a moment to consider whether you may be a victim of wage theft.